Privacy Policy — ShieldGuard Protocol
Last Updated: March 2026

ShieldGuard Protocol (“ShieldGuard”, “we”, “our”, “us”) operates the website https://shieldguard.io and associated products including the ShieldGuard Mobile App, Investor Dashboard, Referral System, and related services.

This Privacy Policy explains how we collect, use, and protect limited user data when you interact with our platform.

By using ShieldGuard services, you agree to this Privacy Policy.

1. Information We Collect

We follow a minimal data collection approach.

1.1 Data collected through the mobile application

  • Wallet address (entered by the user for platform interaction)
  • Device-related identifiers (including push notification token)
  • App usage data (such as app interactions, crash logs, and diagnostics)

1.2 Data NOT collected

We do NOT collect:

  • Passwords or login credentials
  • Private keys or seed phrases
  • Sensitive personal identity information (such as government IDs)

2. How We Use Information

We use collected data strictly for the following purposes:

  • Enabling core app functionality (wallet-based interaction)
  • Sending push notifications (security updates, system alerts)
  • Monitoring app performance and stability (crash logs, diagnostics)
  • Improving user experience and platform reliability

We do NOT use user data for advertising or profiling.

3. Data Sharing

ShieldGuard does NOT sell or rent user data.

We do NOT share user data with third parties for advertising or marketing.

Limited data may be processed by infrastructure providers (such as hosting, analytics, or notification services) solely for:

  • App performance monitoring
  • System reliability
  • Secure delivery of notifications

4. Data Security

We implement industry-standard security practices:

  • All data is transmitted over encrypted connections (HTTPS)
  • No sensitive credentials (private keys or passwords) are stored
  • Access to backend systems is restricted and monitored

5. Data Retention

We retain minimal data only as long as necessary:

  • Wallet addresses and device tokens are retained for functionality
  • Crash logs and diagnostics may be retained temporarily for debugging
  • Data may be deleted upon user request

6. User Rights & Data Deletion

Users may request deletion of their data at any time.

To request deletion:

📬 Email: contact@shieldguard.io
Subject: Data Deletion Request

Please include your wallet address used in the app.

Alternatively, users can visit:
https://shieldguard.io/data-deletion

Upon request, data will be removed within a reasonable timeframe.

7. Children’s Privacy

ShieldGuard services are intended for users aged 13 and above.

We do not knowingly collect data from children under 13. If such data is identified, it will be deleted.

8. External Links

The app may open external links (such as web dashboards or wallet-enabled pages).
ShieldGuard is not responsible for the privacy practices of third-party platforms.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by revising the “Last Updated” date.

10. Contact

For privacy-related inquiries:

📬 contact@shieldguard.io
🌐 https://shieldguard.io