Privacy Policy — ShieldGuard Protocol
Last Updated: 01 December 2025
ShieldGuard Protocol (“ShieldGuard”, “we”, “our”, “us”) operates the website shieldguard.io and the associated products including the ShieldGuard Investor Dashboard, Referral System, Rewards System, and the ShieldGuard Mobile App.
This Privacy Policy explains how we collect, use, store, protect, and share your information when you interact with any ShieldGuard platform.
By accessing or using ShieldGuard services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following categories:
1.1 Information provided directly by users
- Email address (when subscribing or participating in the presale)
- Wallet address (used for authentication, rewards, and dashboard)
- Twitter username and Telegram username (when you participate in rewards)
- Referral code (if applicable)
1.2 Automatically collected information
- Device information (model, OS version)
- IP address
- Browser type
- App usage statistics
- Last login timestamp
1.3 Blockchain-related information
Blockchain data is public by design. When you interact with our smart contracts or connect your wallet:
- Wallet transactions
- Token balances
- Staking participation
We never request or store private keys, seed phrases, or passwords.
2. How We Use Your Information
We use collected information to provide and improve our services, including:
- Verifying presale purchases and dashboard eligibility
- Delivering rewards and staking benefits
- Preventing duplicate or fraudulent referrals
- Anti-cheat enforcement for Twitter and Telegram verification
- Sending purchase confirmations, announcements, and updates
- Improving performance and user experience across platforms
- Delivering customer support when requested
3. Sharing of Information
We do not sell or rent user data.
We may share limited information only under the following conditions:
| Recipient | Purpose |
|---|---|
| Analytics & security tools | Detect fraud, app performance, crash reports |
| Payment/presale processors | To verify purchase confirmation and transactions |
| Telegram & X APIs | For verification only (username only, never passwords or tokens) |
| Regulatory authorities | If legally required |
4. Data Storage and Security
- Wallet-based authentication removes the need for passwords.
- Email and usernames are encrypted in our database.
- Anti-cheat restrictions prevent duplicate use of wallet, Twitter, and Telegram.
- Only authorized staff can access backend systems.
We follow industry standards to prevent unauthorized access, disclosure, or alteration of user data.
5. User Rights
Users have the right to:
- Access their data
- Request correction of inaccurate information
- Request deletion of personal data (except blockchain data)
- Opt out of marketing emails anytime
Deletion requests must be sent to: contact@shieldguard.io
6. Cookies & Tracking
ShieldGuard uses cookies and similar technology to:
- Maintain user login sessions
- Improve site usability and performance
- Track referral attribution
Users can disable cookies through their browser settings, but certain features may stop working.
7. Children’s Privacy
ShieldGuard services are not intended for individuals under 18 years of age.
We do not knowingly collect information from minors. If such data is identified, it will be deleted immediately.
8. Cross-Border Data Storage
ShieldGuard services may operate in multiple geographic regions. By using the platform, you consent to your data being processed in countries where our servers or service providers operate.
9. Changes to This Policy
We may update this Privacy Policy periodically. When we do, the “Last Updated” date at the top will be revised. Continued use of ShieldGuard services means you accept the updated policy.
10. Contact
For questions or privacy-related requests:
📬 Email: contact@shieldguard.io
🌐 Website: https://shieldguard.io